Robotics has definitely caused sizable reactions in the public at large. Some people herald the progress of what we've been able to do with these machines while others feel threatened by them due to fear of losing their job or their very autonomy. Material handling robots aren't necessarily meant to put people out of a position though, they're just a way to create a better work environment with fewer manual tasks. The goal is to have companies embrace technology in ways that make sense, not to provide machines they'll never use.
More Work, Less Effort
Robots may break down, but they don't call in sick and they don't have scheduling conflicts. This is about ensuring that you get everything out on time and in order, and robots can make sure that you don't make errors or lose customers due to factors outside your control. They can handle the mind-numbing tasks that could cause someone to lose their concentration after 8 hours. These are real possibilities, and robots keep things moving smoothly. Should your company get a larger workload all of a sudden, you can utilize robots rather than hiring temporary workers or having to push other tasks to the side and prioritize for the sake of your customers.
Robots won't make your business infallible, but it can cause it to work better. You'll still need to put in time to figure out how the robots work, what the back-up system will be should something happen to them, and where exactly you'll keep them. When you first start contacting people to look for solutions, you should keep in mind what you need right now, and also what you'll need in the future. Your robots will need to be able to scale with your company should you grow.